Privacy Policy

Effective Date: [September, 2025]

Codexx (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and any other information you provide when signing up or contacting us.

  • Business Information: Company name, services, and preferences related to your account.

  • Technical Information: IP address, browser type, operating system, and usage data when you use our website or platform.

  • Communications: Messages, support requests, or reviews you submit to us.

How We Use Your Information

We use the information we collect to:

  • Provide and manage our services

  • Set up and maintain your account

  • Respond to inquiries and support requests

  • Send booking confirmations, reminders, and updates

  • Improve our website and services

  • Request feedback and reviews

  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share information only in the following situations:

  • With service providers: Third-party vendors who help us operate our website, payment processing, or communications.

  • For legal reasons: If required by law, regulation, or legal process.

  • Business transfers: In case of a merger, sale, or acquisition of our business assets.

Cookies and Tracking

We use cookies and similar technologies to improve website functionality, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent for processing where applicable

To exercise your rights, please contact us at shanice@codexx.uk.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Codexx
Email: support@codexx.uk
Phone: 07450834487