Terms of Service

Effective Date: September, 2025

These Terms of Service (“Terms”) govern your use of the services provided by Codexx (“Company,” “we,” “our,” or “us”). By accessing or using our website, CRM platform, or related services (“Services”), you agree to these Terms. If you do not agree, you must not use our Services.

Eligibility

You must be at least 18 years old to use our Services. By using our Services, you confirm that you have the legal capacity to enter into these Terms.

Services Provided

We provide sales, marketing, and reputation automation tools, including but not limited to:

  • Lead capture forms and landing pages

  • Contact and pipeline management

  • Booking calendars

  • Automated communications (SMS, email, etc.)

  • Review request and reputation management

  • Analytics dashboards

The features available to you depend on the plan you subscribe to (Starter, Pro, Advanced, or custom).

Accounts and Access

  • You are responsible for maintaining the confidentiality of your account login details.

  • You agree to notify us immediately of any unauthorized access or breach.

  • You are responsible for all activity under your account.

Payment and Billing

  • Setup fees and monthly subscription fees are due at the start of service.

  • Payments are non-refundable unless otherwise stated.

  • Your subscription will auto-renew each month unless cancelled.

  • We reserve the right to suspend or terminate accounts for non-payment.

Acceptable Use

You agree not to use our Services to:

  • Send spam, unsolicited SMS, or email messages without consent

  • Violate laws or regulations (e.g., TCPA, GDPR, CAN-SPAM)

  • Upload or distribute harmful code (malware, viruses, etc.)

  • Infringe on intellectual property rights

We may suspend or terminate your account for violations of this section.

Communications and SMS Compliance

If you use SMS or email automation, you are responsible for ensuring that your contacts have consented to receive communications from you. We are not liable for misuse of the Services that results in legal penalties.

Termination

You may cancel your subscription at any time. We may suspend or terminate your account if you violate these Terms or fail to make payment.

Intellectual Property

All content, software, and materials provided by us remain our property or the property of our licensors. You may not copy, modify, or redistribute without permission.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities. Our total liability will not exceed the amount paid by you for the Services in the past 3 months.

Disclaimer of Warranties

Our Services are provided “as is” and “as available.” We do not guarantee uninterrupted or error-free operation.

Changes to Services or Terms

We may update or change these Terms and will post updates on our website. Continued use of our Services after changes means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of United Kingdom, without regard to its conflict of law principles.

Contact Us

If you have questions about these Terms, please contact us:

Codexx
Email: support@codexx.uk
Phone: 07450 834487